Heather Drysdale Studios
Shipping & Policies
Thank you for choosing a piece of my imagination on canvas to hang in your home or office. I aim to have this work hanging in you space within 14 working days after the bank has cleared the funds. If you require a faster delivery feel free to email me and I will get back to you as quickly as possible to make this happen for you or to answer any queries you may have. Shipping costs and applicable taxes will be added to the cost of the Art.
RETURNS AND EXCHANGES:
I know you will be delighted with your new piece however I encourage you to view it for 7 days in your space. If after that time you are not completely satisfied please email me at email@example.com to discuss a return. Please do not ship the item before contacting me.
The returned art is to be repacked in the original archival packaging that it arrived in (so DON’T throw it out) and sent within 7 days after getting a confirmation of approved return. Shipping the artwork back is at your expense and must be returned in its original condition.
I would love to assist you with this if you have questions via my email above. Once the art is received and is found in perfect condition, a refund will be issued in the same format that it was sent. If the Artwork arrives damaged from me please take photos and contact me immediately. This is disappointing for all involved and I will assist you with this.
Commissioned artwork purchased directly from Heather Drysdale Studios is non returnable.
15% is applied to all Art shipped within Nova Scotia
INTERNATIONAL collectors, please be aware that your country might charge customs/duties fees (for example, brokerage fees) when processing your package and such fees are your responsibility. Please take into consideration that you might have such extra fees to pay at your end when purchasing larger items. Thanks. I am sorry, but at this time I can not issue refunds to International Clientele.
Payment can be made by calling Heather Drysdale at 902-543-8324 with a credit card, by an email transfer or by sending a cheque made payable to Heather Drysdale